Q.1 Who can avail of IDEAS?
Ans. IDEAS can be availed of by any demat account holder provided its DP has signed up with NSDL for SPEED-e or for providing IDEAS. The list of DPs who have registered is available at https://speed-e.nsdl.com. You can avail of IDEAS as a Password or as a Smart Card user.  

Q.2 .As a SPEED-e user, how do I register for IDEAS?
Ans. Existing SPEED-e users (i.e. both Password and Smart Card users) can click on the "Change Service" link and choose IDEAS. DP will authorise your request and thereafter you will be able to access IDEAS with the same User-Id and password/PIN as the case may be.

Q.3. If I am not a SPEED-e user, as a Client how do I register for IDEAS?
Ans. To register as a password user, Client should fill-up an online registration request for IDEAS at SPEED-e website, choose its own User-Id & password and submit duly signed print-out of the form to the DP. Based on the online request and the form submitted by the Client, DP authorises the request and thereafter with the User-Id and password, a Client can start using IDEAS.

In case you want to register as a smart card user, download the 'Application form for IDEAS' for Smart Card Users from SPEED-e website or obtain it directly from your DP. Fill-up all particulars and submit the form to your DP who will assign a User-Id and help you procure a Smart Card Kit, DSC and PIN. Install the Smart Card Kit on to the computer and with the User-Id, DSC and PIN, you can start using IDEAS.

Q.4. As a broker, how do I register for IDEAS?
Ans. 'To register as a password user, you should fill-up the registration form for IDEAS available on SPEED-e website and send it to NSDL after obtaining DP's attestation. NSDL will provide the User-Id and Password after which broker can start using this facility. In case you wish to register as a smart card user, you should fill up the application form for IDEAS and obtain DP's attestation. Contact NSDL for procuring smart card kit and submit the form alongwith the smart card to NSDL. NSDL will assign User-Id and issue DSC & PIN. After installing the smart card kit, with the User-Id, DSC and PIN, you can start using IDEAS.  

Q.5. What are the features available to Brokers?
Ans. Brokers will be able to view the latest balances and transactions in their pool accounts in respect of settlements for the current pay-in date, previous four and next four pay-in days.

The other salient features are: Holding Statement:

A broker can view all its delivery instructions for a particular market type and settlement number, which have been settled. These instructions can be viewed separately in the "Holding Statement". Overdue Statement: This feature enables the broker to view all its delivery instructions for a particular market type and settlement number, which are in 'Overdue' status. After the overdue instructions are settled, they can be viewed in the "Holding Statement". Transaction File Download: This feature allows brokers to download settlement related instructions (debit/credit) executed by their DPs across various market types and settlement numbers for a given transaction date. The data is for transactions relating to settlements for the current pay-in date, previous four and next four pay-in days. The date-wise download can be obtained in a 'plain text tab delimited format' and can be used for further processing in the back-office system. ISIN Master Download: This feature enables brokers to keep the back-office systems updated with the details of ISINs in NSDL system. ISIN master gives details of all ISINs along with ISIN code, ISIN description and their current status.  

Q.6. What are the features for Clients?
Ans. Clients can view balances and transactions in their accounts for last five days and also take a printout of the same.

Q.7.Once I subscribe to IDEAS, does it mean that my DP will stop sending me the transaction statements?
Ans. No. Your DP will continue to send transaction statements. IDEAS is an additional facility through which you can view the balances in your demat account online.   

Q8. How frequently IDEAS is updated to reflect the balances and transactions in demat accounts?
Ans. The balances and transactions on IDEAS are updated on an online but not real time basis. Users must check the latest position with their DPs.

Q.9 What should I do if I forget my User-Id?
Ans. If you are a Client using SPEED-e/IDEAS as a password user and forget your User-Id, you cannot access SPEED-e/IDEAS. Approach your DP for revocation of your present User-Id by quoting your Client Id. After revoking your User-Id, you will be required to re-register on SPEED-e/ IDEAS. If you are a Client/Clearing Member using SPEED-e as a smart card user, please contact your DP which will provide you the User-Id. If you are a Clearing Member using IDEAS as a password or smart card user, please contact NSDL, which will provide you the User-Id.

Q.10 What should I do if I forget my Password?
Ans. If you are Client using SPEED-e/IDEAS, log-on to SPEED-e website, submit your User-Id, click on 'Forgot Password' and fill-up an online ' Password Reset Request' form by supplying the new Password, Client Id & other personal details. A print-out of this form has to be given to your DP which will then authorise the Password Reset Request. If you are a Clearing Member using IDEAS, log-on to SPEED-e website, submit your User-Id, click on 'Forgot Password' and fill-up an online ' Password Reset Request' form by supplying the new Password & CM BP Id. A print-out of this form has to be given to NSDL which will then authorise the Password Reset Request 

Q.11 . Should I change my password at regular intervals?
Ans.Yes. For your own safety, you should change your password as frequently as possible by selecting the option ' Change Password'. However, if the password is not changed for a period of sixty days, then the system prompts for the same and a new password has to be entered.

Q 12. What should I do, if I lost my smart card ?
Ans. If you are SPEED-e/IDEAS Client, then you have to apply to your DP for revocation of DSC (unique digital certificate embedded in the original smart card) issued to you for SPEED-e/IDEAS operation. You will also have to apply for issue of a new smart card, DSC and PIN to operate SPEED-e/IDEAS.You may also consider requesting your DP to suspend your SPEED-e/IDEAS in the interim period, as an added precaution If you are a Clearing Member who has subscribed to IDEAS, then you have to apply to NSDL for revocation of DSC (unique digital certificate embedded in the original smart card) issued to you for IDEAS operation. You will also have to apply for issue of a new smart card, DSC and PIN to operate IDEAS.

Q.13. If I have forgotten my PIN what should I do?
Ans. If you are SPEED-e/IDEAS Client, then you have to apply to your DP for revocation of DSC issued to you for SPEED-e/IDEAS operation. You will also have to handover your smart card to your DP and apply afresh for a new DSC. You will be able to use SPEED-e/IDEAS only after a new certificate is issued to you. You should initialize your smart card using PIN entry '1234' before handing it over to the DP.
If you are a Clearing Member who has subscribed to IDEAS, then you have to apply to NSDL for revocation of DSC issued to you for IDEAS. You will also have to handover your smart card to NSDL and apply afresh for a new DSC. You will be able to use IDEAS only after a new certificate is issued to you. You should initialize your smart card using PIN entry '1234' before handing it over to NSDL.

Q.14 What are the charges for availing of SPEED-e/ IDEAS services?
Ans. NSDL charges the DPs. DPs have their own charge structure for their Clients. You can contact your DP for charges. However, for freezing your account through SPEED-e, NSDL has advised the DPs not to charge more than Rs. 125/- per instruction. Annual subscription fee for IDEAS by Clearing Members is Rs. 6000-(plus service tax), payable directly to NSDL.

Q.15. Does usages of SPEED-e/IDEAS expose my computer to risks of computer viruses?
Ans. The robust security systems architecture of SPEED-e/IDEAS does not allow computer viruses to permeate the system so easily. This can be complemented with good discipline at the client side computing viz.; preventing unauthorised use of computing resources and use of latest anti-virus softwares.  

Q.16. How do I discontinue my registration to use SPEED-e/ IDEAS service?
Ans. If you are Password User, go to "Change Service" option in SPEED-e menu and click on the check box for disabling any/all of the services. This will disable you from the service(s) you have opted for. If you are a smart card user go to "Change Service" option in SPEED-e menu and click on the check box for disabling any/all of the services. Based on your request, your DP will authorise the request for revocation.

Q.17 If I have subscribed to IDEAS, can I get SPEED-e automatically ?
Ans.You will be required to check whether your DP has subscribed to SPEED-e. If yes, you need to complete registration formalities with your DP and make an online request by clicking on the "Change Service" link and select SPEED-e option. Your DP will authorise your request after which you will be able to use SPEED-e.